Screenshots: Reporting (Call Center)
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Home Search

V i e w   F u l l - S i z e
Agent Summary

V i e w   F u l l - S i z e
Agent Breakdown

V i e w   F u l l - S i z e
 
Distribution Summary

V i e w   F u l l - S i z e
Distribution by Day

V i e w   F u l l - S i z e
Distribution by Week

V i e w   F u l l - S i z e
 
Call Length

V i e w   F u l l - S i z e
Service Level

V i e w   F u l l - S i z e
Scheduled Reports

V i e w   F u l l - S i z e


Home Search
Easily search real-time data based upon Queue, Agents, Date, or Time of Day.

Agent Summary
View all the vital-statistics on a per-agent basis.

Agent Breakdown
Graphically breakdown of calls by agent.

Distribution Summary
View all the vital-statistics on the distribution of calls.

Distribution by Day
Graphically breakdown of call distribution by day.

Distribution by Week
Graphically breakdown of call distribution by week.

Call Length
View all the vital-statistics on all call summaries.

Service Level
View the service level distribution.

Scheduled Reports
Schedule Fully-Customized Reports for Email Delivery!


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